Customer Reviews for Felix Auto Repair & Towing

“Been going there for at least 30 years. Best service around this neighborhood. .”

“Great service”

“I use to work for Felix's back in the late 70's. It was called Felix's Exxon at the time. Felix is and still a great guy and hope he's still around.”

“EXCELLENT service!! My Mom had a screw in her tire and I called this service station and I was told that they could patch the tire and to drive over. When we arrived I went in and was greeted. Even though the garage was busy, the mechanic took me right in and patched the tire! I was so pleased as my mother was extremely nervous about her tire being punctured. I highly highly highly recommend Felix’s. Excellent service and I appreciate being taken care of immediately! Thanks so much! My mom said she is going to switch mechanics!”

“Best mechanics and reasonably priced”

“The best”

“Very good”

“The only place I trust.”

“I went to Felix’s a while back for some new spark plugs and had a good experience, but was very impressed even more recently when I went in for help troubleshooting my cooling system. There were no leaks in the system, but at highway speeds, my Jeep would overheat if I did not crank the heat full blast inside the car. After calling a different mechanic in the area closer to my house and hearing that they would not be able to take me for a week, I decided to give Felix’s a call. They said to come over that afternoon and got to work right away. Since there were no obvious leaks in my system and the repair could have entailed anything from a faulty radiator or water pump (both expensive) to something much simpler, Mike took the time to investigate before charging me for something that I did not actually need. It turns out all I needed was a new radiator cap, which I was pleasantly surprised to hear considering that many other mechanics that I have gone to have tried to rake me over the coals for something like this. Mike got ahold of the part right away and even with requiring about an hour and a half of labor for tracing the lines and some trial and error, I walked out with a bill of only $51, including the part. Planning on going back to Felix’s for their great service and availability as well as honest pricing from hear on out. Highly suggest giving them a try!”

“Knowledgeable HONEST. Love this place.”

“Very satisfied with their work. They are very friendly and not afraid to fix simple things without charge. They even took my car to get my inspection sticker after repairing my emergency brakes. I would recommend them as so far my experience with them has been great. I hope and pray that they stay in business because good honest mechanics are rare these days.”

“Good place to go Good people”

“Honest and very professional”

“Knowledgeable, honest, and quick to communicate what’s going on and how to best deal with your auto problem. This is the only shop I go to”

“Felix is the place to go ,they are traditional mechanics who never charges a penny more than their job is worth,some times I think they even undercharges for what they do.”

“i've brought several cars here and they always do a decent job. they are not super personable, and twice on an older car the same issue came back within a week. again, older car, but still, mad annoying.”

“I've had work done a couple of times over the past year at Felix Auto Repair and have found the mechanics I have dealt with to be some of the best skilled and most honest ones that I have dealt with in many a year. When the mechanic came to pick me up at work I asked how long he had been working at Felix's and he told me 32 years...and that he had the least seniority there. That in and of itself speaks volumes for the quality of the mechanics, the quality of the work and the honesty of the service. No auto repair company stays in business that long without having highly honest and highly qualified technicians. I had what I thought to be a frozen front brake caliper and thought possibly the other front one was starting to freeze up also. However, when the mechanic called to tell me diagnosis he told me that in fact it was just the brake hose to the right front caliper needed replaced and the left front appeared fine, which cut the bill I was expecting in half. I would have totally believed him if he told me the caliper needed to be replaced doubling the bill but they were right on the money and were completely honest on the needed repairs. It is very hard to find an honest auto repair company now-a-days and clearly Felix's is one. I am happy to say that I have found my 'forever auto repair place' and would highly recommend this business for any auto repair service you need done.”

“Good work done expensive”

“Great team, honest, fast, friendly and best prices that I know of in Springfield.”

“Trusted. Shot you straight as they can.”

“Full service gas station and knowledgeable mechanics.”

“Been going to Felix for 35 yrs. They really know their stuff. I trust them completely.”

“Excellent service, and best prices you'll get anywhere in Springfield.”

“I cant even describe how awesome Felix and his team are. I got a car from an auto auction six months ago and the engine already went. It needed a new timing belt, and a brand new engine. Felix fixed the timing belt got a new engine with under 70k miles and as an added bonus restocked all my fluids and 'winterized' the car. He assured me that if i had ANY issues to give him a call. I was at a red light today and when the light turned green my car would'nt move. when I tried to drive or even put it in park there was a horrible metal grinding sound. I had to keep my foot on the gas because the car would roll backwards when in drive or park. I called Felix hysterically crying on his personal cell phone and he immediately dropped what he was doing to come tow the car. Felix arrived within 15-20 minutes towed the car, took it back to the shop, and figured out that an axel had blew. He fixed it within under an hour. The best part is that it was FREE OF CHARGE! Felix goes above and beyond for his customers and he genuinely cares and will do his absolute best to get you the cheapest price. 10 out of 10, I wont ever bring my car anywhere else and will now always refer people here! Thanks again Felix!”

“I had an issue where the gas pedal on my car fell to the floor. I used to go to the dealership but my car is recently out of warranty so I looked up Felix on the bbb.org site. I called Felix's and they were able to tow my car in less than 30 minutes. They were able to order an aftermarket part which saved me a few hundred dollars (the dealership would have replaced the whole assembly). The towing was cheap and the most expensive part of the bill was the part itself.
Felix towed the car himself and he is a friendly and polite gentleman with an great attitude and went out of his way to help me out. I'll be going back to Felix's again if I never need to have any repairs again.”

“Awesome mechanics Mike and Ed . There is nothing these guys cannot fix. Best and fast service.”

“I called because I locked my keys in my car, and Felix came and popped the lock for me. He showed up within 15 minutes of me calling, and was very quick. Not a mark on my car. Reasonably priced for the call. If I ever managed to lock my keys in again, I would call them again.”

“My friends had a tire blow out near Springfield. I found Felix's on Yelp. He gave a reasonable rate, got into a truck and went to tow them in and fixed their van. They enjoyed dealing with him.”

“This is the best place to go .I am the 3rd generation in my family to use them. My Grandmother & Mother used them before. No one wants to admit they locked their keys in the car at my daughter's doctors, but I did. Felix he came out quickly and got the door opened and a made a stressful day better. Felix's is the best hands down.”

“Been going to Felix's for a few years now and have never had a bad experience! Service is fast, reasonable, with no add ons or pressure for more work. They fix what's needed, and get it right!”

“This guy is as good as it gets! Went to Felix's yesterday when I had a flat. My dad recommended him because he goes there all the time, but I just returned to Spfld after a bunch of years and Felix doesn't know me at all.
So, I was expecting to have to resist the hard sell you always get at repair shops, (you know the drill, suddenly everything in your car is broken and you need to replace it right now). Not so, he checked out my tire to find the leak - and showed me the whole process!
At each step of diagnosing and fixing the flat he explained everything; not in a condescending 'you don't get it' way and not in a over-my-head way.
Just quick, friendly, honest and inexpensive ($25) service.
He saved me over $100, that I would have spent to get two tires replaced (after resisting the upsell to four) at any tire shop in town. I'm sure they wouldn't have fixed it, just told me I need new tires. And, they wouldn't have explained the corrosion happening at the wheels - unless they were trying to sell my four new ones.
Felix's is also a full service gas station and you can get free air, too.”

“These guys fixed my wifes car and were really fair ...thumbs up to them.”